Who we are and what this covers
Cluvolve Advertising ("Cluvolve", "we", "us") provides digital marketing services including SEO, social media marketing, web development, branding, and paid advertising. This policy explains how we handle personal data when you visit this website or work with us from India.
This policy is written to align with India's Digital Personal Data Protection Act, 2023. It applies to the pages of this site serving India; if you are visiting from another country we serve, the version of this policy for that market applies to you.
What we collect
When you contact us through the site, we collect what you choose to give us: your name, email address, phone or WhatsApp number, company name, and the description of what you need. We do not require an account and we do not collect payment card details through this website.
Like most websites, our hosting infrastructure records basic technical logs — IP address, browser type, pages visited, and timestamps — used for security and to keep the site working. Where analytics tools are in use, they measure page performance and aggregate visitor behaviour, not your identity.
Why we use it
We use your contact details to respond to your enquiry, prepare proposals, deliver contracted work, and invoice for it. We use technical data to secure and improve the website. We do not sell personal data, and we do not use your data for purposes unrelated to the service you asked about.
If you become a client, we may send you service-related communication about your projects. Marketing messages are only sent where you have agreed to receive them, and every one includes a way to opt out.
Who we share it with
We share data only with service providers needed to run the business — website hosting, email, and the advertising or analytics platforms used to deliver contracted campaigns — and only to the extent required. Each provider processes data under its own contractual safeguards. We disclose data to authorities only where the law requires it.
Retention and security
Enquiry data is kept for as long as needed to handle the conversation and a reasonable follow-up period. Client records are kept for the duration of the engagement plus any period required by tax and commercial law. Access to personal data is limited to team members who need it for their work.
Your rights
Under India's Digital Personal Data Protection Act, 2023, you may request access to the personal data we hold about you, ask for corrections, object to certain processing, or request deletion. See our Data Deletion page for the deletion process, or email cluvolve@gmail.com for any other request. We respond to verified requests within 30 days.
Contact and updates
Questions about this policy go to cluvolve@gmail.com. We update this page when our practices change; the date at the top reflects the latest revision. This page is provided for transparency and general guidance and is not legal advice.
Questions about this policy?
Email cluvolve@gmail.com or use the contact page. For common questions, the Help Center / FAQ is the fastest route.